Work from the assumption that people are good, fair, and honest.
Kindness leads to more kindness. Trust leads to more trust. We believe that most people genuinely want to do the right thing. Act out this belief.
Keep things fun.
The world has much bigger problems than our own. Keep perspective. Be light-hearted and smile.
Create a feeling of warmth and friendliness in every interaction.
Every time you come into contact with a member of the 402 Arts Collective (employee, donor, program participant, partner, vendor, etc.) you are on stage. This includes calls, visits, voice mail, letters, emails, and other communication. Make dealing with you an extraordinary experience.